MUST BE Bilingual in Spanish!
About the Role:
As our Bilingual (Spanish) Treatment Coordinator, you will play a key role in guiding patients through their dental journey — from their first interaction with our office to the completion of their treatment plans. You will help patients understand their recommended care, financial options, and scheduling needs while ensuring a seamless and welcoming experience.
If you are highly organized, detail-oriented, confident in communication, and passionate about helping patients achieve their smile goals, we would love to meet you!
Key Responsibilities:
- Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments
- Coordinate and maintain productive provider schedules
- Review and explain treatment plans for general and cosmetic dental procedures
- Discuss financial arrangements and assist patients with payment options
- Verify insurance coverage and benefits while accurately updating patient information
- Collect payments and ensure accurate financial documentation
- Maintain organized and accurate patient records within the practice management system
- Provide exceptional customer service and create a warm, welcoming patient experience
- Collaborate closely with doctors and clinical team members to support smooth daily operations
- Assist with additional administrative and patient care coordination duties as needed
Skills & Attributes:
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Exceptional customer service mindset
- Ability to thrive in a fast-paced dental environment
- Tech-savvy with strong computer proficiency
- Confidence discussing treatment and financial arrangements with patients
Qualifications:
- High School Diploma or GED required
- Bilingual (Spanish)
- Minimum of 2–3 years of dental front office or treatment coordinating experience preferred
- Experience with dental insurance verification and treatment presentation
- Knowledge of general and cosmetic dentistry terminology preferred
- Ability to work full-time, Monday through Thursday
- 8:00 AM - 5:00 PM
Perks & Benefits:
- Competitive pay based on experience
- Health, vision, and life insurance options
- Paid time off and holidays
- Supportive team culture and growth opportunities
- Opportunity to work in a modern, patient-focused dental practice
If you are looking to grow your career with a team that values professionalism, compassion, and excellence in patient care, we would love to hear from you!
Apply today and become part of the O2 Dental Group family — where we help patients smile with confidence every day.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
