Store Vision:
Bricks & Minifigs is first and foremost a place for people of all ages and abilities to enjoy and explore their passion for LEGO. We provide joy to our local LEGO community through excellent customer service, a variety of unique products, and an environment that fosters collaboration and creativity.
Each Bricks & Minifigs location is locally owned, and part of a growing franchise. Our store in Springfield is the largest in the franchise. We are a buy, sell, trade business that encourages customers to reuse, rebuild and reimagine with LEGO elements.
JOB SUMMARY
Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.
HIGH LEVEL RESPONSIBILITIES:
- Contribute to an atmosphere that balances a friendly feel with professionalism
- Help customers of all ages feel welcome and learn their way around the store to develop an understanding of how the Bricks & Minifigs experience is unique
- When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
- Collaborating proactively and constructively with line management and other colleagues
SPECIFIC RESPONSIBILITIES:
35% Greeting and assisting customers in person and on the phone (requires a lot of standing)
45% Preparing LEGO product (sorting, cleaning, building, pricing)
10% Sharing in cleaning responsibilities (e.g. vacuuming, restroom, dusting)
10% Sharing in other general retail activities as needed (e.g. annual stock count, special events)
KNOWLEDGE, SKILLS & ABILITIES
● Excellent oral and written English communication
● Ability to be welcoming and approachable
● Highly organized with good quantitative ability and high degree of accuracy
● Rapidly learn about a variety of products and systems
● Preferred: 1+ years of experience in customer service, point of sale experience
● Preferred: Knowledge of LEGO product, themes, and history
● Act with integrity and accountability
● Understand and follow policies, processes and ethical requirements
● Work collaboratively with others
● A desire to develop your skills and grow within the role and organization
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
● Physically able to lift and move heavy boxes and stand for long periods of time
COMPENSATION, PERKS AND SHIFTS
● Depending on the availability of the person hired, this position will be 20-40 hours per week with wages generally from $15.50/hour (depending on experience and availability). We will work with you to set a relatively set weekly schedule that works well for us both. Wages and hours for this position both have potential for increase based on performance of the business and the individual.
● Employee discounts as per Employee Discount Policy
● There often is flexibility between weekdays and weekends. The shifts run through our normal operating hours.
● You get to work with an amazing team with incredible customers and an endlessly fun product! We work hard, but this might just be your most favorite job!
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
