Our Global Support Center/ Corporate Office is located in the Energy Corridor- off I10 and N Eldridge.
Address: 1390 Enclave Pkwy, Houston, TX 77077
Hybrid Role: In-office Monday, Tuesday, Wednesday. Work from home on Thursday and Friday.
Job Profile Summary:
The Benefits Analyst is a critical role in managing the day-to-day plan management of Sysco’s benefit. The position reports to the Director of North American Health & Welfare and will support the benefits team and Sysco’s HR community as needed. Exceptional customer service when responding to and resolving benefits-related questions from current and former associates and HR leaders is critical.
Primary Responsibilities:
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Manage the day to day administration of US health and core benefit programs including retirement/ pension, medical, dental, spending accounts, life, disability, and other ancillary benefit plans, and policies for union and non-union associates.
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Evaluate and implement and manage day to day of wellbeing programs to support overall health of associates
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Oversee, promote and support ancillary programs as required.
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Develop and manage vendor relationships, including consultants and third-party administrators, to gather data and understand benefit plan dynamics.
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Oversee vendor contractual adherence and renewals in coordination with procurement team to ensure timely invoice remittance within annual budget.
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Responsible for research and feedback to escalated customer service issues with third party suppliers.
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Identifies trends and develops solutions to improve customer experience.
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Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.
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Support ongoing benefit activities, including oversee and review data flow, file feeds and collaborate with the Workday team on configuration updates.
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Collect, analyze, and summarize employee benefit data and trends.
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Assist in tracking benefit costs and preparing benefit cost analysis.
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Assist in identifying process improvements, including data quality, reporting and other opportunities to improve overall service and satisfaction levels for both associates and the Benefits management team.
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Assist the Benefits team and other stakeholders (i.e., Labor Relations, HRBPs) in gathering, organizing, and analyzing data from multiple sources using Excel spreadsheets and other analytical tools.
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Analyze results, interpret data and summarize findings and implications using PowerPoint, Word, and other written communication formats.
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Prepare initial cost projections to support plan design decisions and budget impact for multiple benefit plans.
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Research external sources of information, including healthcare costs and benefit plan trends to fully inform management decisions.
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Maintain/oversee compliance with company policies, state and federal regulations such as HIPAA, FMLA, COBRA, and ERISA.
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Assists in identifying new, emerging regulatory compliance matters.
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Responsible for non-discrimination testing with third party suppliers/consultants.
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Leads interactions with plans’ auditors, tax department, consultants and legal counsel to ensure timely and accurate preparation of plan filings and reports required by governmental regulations.
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Ad hoc projects as required, assigned, or requested to continue optimizing plans effectiveness and efficiency.
Minimum Qualifications:
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Bachelor’s degree or equivalent relevant experience preferred
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3-5 years of experience analyzing benefit plans
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Advanced knowledge in MS applications, including Excel, Word, Outlook, PowerPoint
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An understanding federal and state regulations governing benefits plans
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Knowledge of health/ welfare, retirement and leave benefit products, services and tools
Preferred Qualifications:
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5-7 years of experience analyzing benefit plans
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Project management experience preferred
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Workday HCM & Payroll experience
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Experience with vendor systems such ADP ACA and/or Alight
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Experience working with Collective Bargaining Agreements and associated benefits
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Experience working with Fidelity as 401k recordkeeper
Technical Skills & Abilities:
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Excellent interpersonal skills; strong oral and written communication skills
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Ability to prioritize and handle multiple tasks in a demanding work environment
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Ability to work independently and on a team
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Able to identify and analyze data, discern trends, and draw relevant conclusions
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Critical thinking and strong analytical capabilities
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Strong attention to detail
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Able to simply illustrate technical concepts and create reports that can be clearly interpreted by non-technical users
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Process orientation
Decision-Making Authority:
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Able to self-direct work priorities in order to meet deadlines
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Independent decisions on the best use of available information and tools to effectively complete daily work tasks
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Able to determine when to escalate issues/decisions and partner with appropriate leaders
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Ability to provide directions to external vendors
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Format of reports and related materials (presentations, etc.)
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Communicating or sharing data and information outside of immediate workgroup
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Uses of available data to be shared with other stakeholders
