Five Marketing Inc., a community-focused sales and business consulting firm, is looking for an Customer Service Representative to introduce Raleigh customers to LeafGuard’s revolutionary gutter system. The Customer Service Representative will highlight how LeafGuard eliminates gutter cleaning and prevents water damage, driving sales through tailored engagements and recommendations.
As a Customer Service Representative, you'll start with training on Leafguard's home improvement products and seamless gutter technology. The Customer Service Representative will perform sales outreach that helps customers choose the right exterior defense solution for their property. Guided sales mentorship builds the Customer Service Representative's confidence in delivering personalized guidance, ensuring every conversation reflects our dedication to professionalism and lasting home protection.
Responsibilities of the Customer Service Representative
- Engage customers personally to evaluate their gutter needs and introduce the problem-solving benefits of Leafguard seamless gutters.
- Help customers understand why Leafguard’s one-piece design offers better protection against clogs, leaks, and water damage compared to standard gutters.
- Support sales success by generating qualified leads and arranging consultations for Leafguard gutter system installations.
- Present Leafguard’s lifetime warranty and maintenance-free features in a way that builds immediate trust and interest.
- Track sales efforts and customer responses to refine territory management and improve Leafguard sales performance.
- Follow up with customers to address concerns and encourage them to move forward with Leafguard seamless gutters.
Qualifications of the Customer Service Representative
- High school diploma or GED preferred.
- Experience in sales or home improvement is a plus.
- Resilience to handle fast‑paced sales environments and shifting customer traffic.
- Willingness to learn sales techniques, strategies, and customer‑focused communication.
- Professional appearance and demeanor that builds trust during first impressions.
Pay: $65,000.00 per year
Work Location: In person
