Freedom Mobility Center, Inc. – Service Coordinator
Freedom Mobility Center is a Durable Medical Equipment provider focused on Power Mobility and Complex Rehabilitation. Because of our continued growth, we are looking for a talented Service Specialist to join our team in Mooresville, NC. In this position, you will assist our patients over the telephone with service for their wheelchair. This includes ordering the parts through the manufacturer and working with the physicians office and insurance companies to obtain authorization. You will also regularly communicate and update the patient on the service process.
Some of the benefits of this exceptional opportunity are:
- Stability – Freedom Mobility Center has been providing custom medical equipment in North Carolina, South Carolina, Georgia, Virginia and West Virginia for over 2 decades. And, most recently we are expanding into Kentucky and Tennessee. We have improved the quality of life for hundreds of people and continue to provide top notch service to their loyal customer base.
- Growth – In this role, you will be responsible for meeting our customer needs in our service department. This is a great opportunity to grow your expertise and knowledge with a company that is a proven provider in the medical equipment industry.
- Compensation – Freedom Mobility Center offers competitive salary and benefits including: medical, dental, vision, life insurance and short term and long term disability.
Skill Set Needed:
- High School diploma/GED
- Experience working in a fast-paced environment
- An understanding of health insurance
- Understanding of HIPAA regulations and patient confidentiality
- Knowledge of medical terminology and basic accounting practices & principles
- Ability to prioritize duties to meet sensitive deadlines
- Knowledge of Microsoft Office
Freedom Mobility Center, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Typical end time:
Typical start time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Mooresville, NC 28117 (Required)
Work Location: In person
