Overview:
The Inbound / Outbound Marketing Rep is focused on the development and conversion of contacts to leads and leads to customers through FSG’s marketing channels. The Inbound / Outbound Marketing Rep will work to both gain new contacts and develop existing ones to the point of conversion from contact to lead and lead to customer.
Responsibilities:
- Answer incoming sales calls.
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Make outbound calls to listed leads and contacts.
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Generate interest through conversations started through phone calls, emails, and other campaign strategies.
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Gather basic information from prospective customers and enter into lead management software.
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Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations.
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Support marketing team with day-to-day activities.
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Daily follow-up phone calls with leads.
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Assist Marketing team with other ad-hoc marketing-related activities and projects.
Qualifications:
- Exceptional communication and interpersonal skills.
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Exceptional telephone conversation skills.
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Experience in a call center environment is a plus
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Experience in a customer service environment is a plus.
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Excellent organizational skills.
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Focused, energetic, and driven
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Ability to interact with internal peers and management
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Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
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Ability to prioritize assignments to anticipate and meet multiple deadlines.
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Detail- and results-oriented self-starter with disciplined workflow practices.
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Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
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Demonstrate initiative and a positive proactive mindset.
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Must work independently and with a group of peers.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
