Job Summary
Join our vibrant team as a Waitstaff/Hostess, where your enthusiasm and hospitality skills will create memorable experiences for our guests. In this dynamic role, you will serve as the welcoming face of our establishment, ensuring guests feel valued from the moment they arrive. Your energetic approach will help manage reservations, seat guests efficiently, and deliver exceptional customer service that keeps visitors coming back. This paid position offers an exciting opportunity to develop your food service and guest relations skills in a lively, fast-paced environment.
Duties
- Greet guests warmly upon arrival and manage reservations with professionalism and efficiency
- Escort guests to their tables, ensuring a smooth seating process and comfortable dining experience
- Take accurate orders using POS systems such as Aloha POS or Micros POS, and relay them promptly to the kitchen
- Provide attentive table service, addressing guest needs with enthusiasm and professionalism
- Handle guest inquiries via phone with excellent phone etiquette and clear communication skills
- Maintain cleanliness and organization of the host stand and dining areas in compliance with food safety standards
- Assist in managing wait times by communicating effectively with guests and team members to optimize seating flow
Skills
- Prior experience as a Host/Hostess or in food service is highly preferred
- Strong customer service skills with a friendly, approachable demeanor
- Excellent communication skills to interact confidently with guests and team members
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus
- Knowledge of food safety protocols and restaurant operations
- Exceptional organizational skills to manage reservations, seating arrangements, and guest flow
- Experience in hospitality or guest services roles enhances your ability to deliver memorable experiences
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining positive guest relations
This role is perfect for motivated individuals passionate about hospitality who thrive on creating welcoming atmospheres. Join us to be part of a team dedicated to delivering outstanding guest experiences through energetic service and genuine care!
Pay: $10.00 - $15.00 per hour
Work Location: In person
