About the Role
Johnny K’s Powersports is looking for an Entry-Level Technology Operations Coordinator to support day-to-day technology and systems across our dealership operations. This role is ideal for someone who is comfortable with technology, enjoys problem-solving, and wants hands-on experience working with real business systems.
There will be light IT work with a focus on device setup, system access, and helping keep technology running smoothly across multiple departments in four stores. This role will require some travel between our four stores located in Niles, Elyria, Bedford Heights, and Lodi.
MUST BE ABLE TO WORK THE FOLLOWING HOURS:
---Tuesday-Friday: 9am-6pm
---Saturday: 10am-4pm
---Sunday & Monday: OFF
What You’ll Do
- Set up, troubleshoot, and maintain tablets, computers, and basic devices
- Maintain a log of all devices in each store for each employee
- Create, update, and remove user access and logins for new hires and role changes (Microsoft/SharePoint, manufacturer portals, internal platforms, etc)
- Support onboarding and offboarding by ensuring employees have correct system access
- Assist with technology and operations projects across departments
- Help monitor and troubleshoot basic system integrations
- Document processes and create simple checklists for recurring tasks
- Escalate issues appropriately when they fall outside the scope of the role
What We’re Looking For
- Bachelor’s degree or equivalent experience
- Comfortable learning and working with new technology and online systems
- Strong organizational skills and attention to detail
- Ability to follow processes while also thinking logically when something breaks
- Good communication skills with both technical and non-technical teammates
Nice to Have (Not Required)
- Experience with powersports or in the automotive industry
- Exposure to Microsoft 365 or SharePoint
- Internship, coursework, or hands-on experience involving technology or systems
- Interest in operations, process improvement, or systems coordination
Why This Role Exists
This role exists to support the day-to-day technology operations of the business—making sure devices work, employees have access, and systems stay organized so teams can focus on their jobs.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Technology Operations: 1 year (Preferred)
- Powersports/Automotive: 1 year (Preferred)
Work Location: In person
