Overview
Salon Receptionist / Front Desk Coordinator
About the Role
We are seeking a sharp, polished, and high-energy Salon Receptionist / Coordinator for our fast-paced Tribeca studio. You are the face of our salon and we need a standout personality who delivers elite customer service while keeping the front desk running like clockwork.
Key Responsibilities
Client Experience: Greet clients, manage seamless check-ins/outs, and provide a VIP experience.
Booking: Manage the Fresha platform to optimize stylist schedules and handle high-volume calls.
Salon Flow: Keep the front desk, salon floor and retail areas pristine, organized, and running on time.
Sales: Promote premium product lines and treatments (like K18, L'oreal and Redken) during checkout.
Requirements
1–2+ years in a busy salon, retail, or hospitality setting.
Comfortable with scheduling software like Fresha (prior experience not required).
Professional, reliable, calm under pressure, and well-groomed.
Strong English language skills are preferred for client communication and phone presence.
Must be legally authorized to work in the U.S. (Valid SSN required for official W-2 payroll).
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person