Description:
The JPM plays a key role in driving product sales within assigned territories; analyzes labor, materials, and time requirements to determine costs and provides quotes. The JPM will also coordinate/manage multiple commercial projects simultaneously. This position requires a proactive individual with strong phone-selling skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.
Responsibilities
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Gain a clear understanding of customers’ needs through incoming calls and emails
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Work closely with homeowners, landscape architects, designers, and contractors to assess project opportunities and recommend appropriate products
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Capture and qualify new leads by collecting relevant customer information (name, contact details, project type, etc.) and assessing their potential for conversion
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Review and understand specifications, plans, and other provided materials to assist in pricing projects
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Compile all costing information into a quote with project descriptions and requirements specified on the contract page
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Assist in revising quotes or providing alternative value-engineered options for customers who may be over budget
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Track project progress through CRM; Maintain accurate and up-to-date records of leads, accounts, and interactions in the CRM
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Answer customer questions, resolve concerns, and provide additional information via phone and email; Explain product features and upsell when appropriate
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Stay current on product knowledge, company offerings, and industry trends
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Support the overall sales funnel by moving prospects from awareness to purchase readiness
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Collaborate with the engineering and sales teams on projects when needed
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Reach out to vendors for quotes
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Review and understand specifications, plans, and other provided materials to assist in pricing projects
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Compile all costing information into a quote with project descriptions and requirements specified on the contract page; Assist in revising quotes or providing alternative value-engineered options for customers who may be over budget
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Provide engineering and manufacturing with all costing details and relevant preliminary CAD drawings for sold jobs
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Produce 2D and 3D drawings and renderings on an as-needed basis to design consultants to supplement their quotes or for customer approval to send to manufacturing; Prepare drawings to update installation and assembly instruction manuals
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Collaborate with the engineering and sales teams on projects when needed
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Perform other duties as assigned
Requirements:
Requirements
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3–5 years of Project management experience (preferably in related field)
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inside or field sales experience preferred
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Estimating experience preferred
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Strong communication and interpersonal skills, both verbal and written
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Proven ability to manage multiple calls, emails, and tasks efficiently
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Experience with Salesforce.com or similar CRM systems
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Proficiency in Microsoft Office (Word, Excel, Outlook)
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High attention to detail and strong follow-up skills
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Ability to work independently with minimal supervision
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Demonstrated professionalism, problem-solving ability, and analytical thinking
Preferred Requirements
CAD experience highly preferred
