Sales Support Specialist – Wenatchee, WA
The Jake Davison Agency is growing and we're looking for an enthusiastic, driven individual to join our Wenatchee team! This Sales Support Specialist role is designed as a pathway — starting in a support capacity with the opportunity to transition into a full-time sales position for the right person.
Who You Are:
- You genuinely enjoy helping others and thrive in a team environment
- You're self-motivated and take ownership of your work
- You can juggle multiple priorities without missing a beat
- You're a natural problem solver who stays calm under pressure
- You're highly coachable and eager to grow
- You connect easily with people and leave a great impression
Why Join Us: Our culture is the foundation of everything we do. We believe in investing in our people, and we prioritize opportunity for advancement.
If you're looking for a role where you can make an impact, build a career, and be part of a team that has your back, we want to hear from you!
Core Values - Team First | People Focused | Perseverant | Growth Driven | No Drama
Primary Job Functions & Activities
- Prepare proposal materials, presentations, and quote documents ahead of client meetings
- Schedule and confirm appointments for sales team members via phone, email, or text
- Conduct follow-up calls and messages with prospects who have not yet responded or onboarded
- Assist with data entry and maintaining accurate, up-to-date records in the CRM system
- Support new customers through our onboarding process and ensure we are providing 5-star levels of service
- Assist current customers with basic service inquiries, routing complex needs to the appropriate team member
- Assist with inbound customer requests via phone, email, and in person.
- Participate in team training to build product and underwriting knowledge in preparation for moving into a sales role
Required Skills & Traits
- Strong desire to learn the sales process and grow into a full-time sales position
- Highly organized with a system and process-oriented mindset
- Excellent verbal, written, and interpersonal communication skills
- Ability to multitask, prioritize, and transition between tasks efficiently
- Proficient with Microsoft Office and comfortable with CRM or similar technology
- Coachable and receptive to feedback
- Consistently positive, upbeat, and team-focused attitude
- Detail-oriented with a commitment to accuracy in documentation and follow-through
Compensation & Benefits
- Hourly Pay: $18.50– $25.00/hour, depending on experience
- Opportunity for monthly performance bonuses
- Benefits: Stipend provided to be used at your discretion
- Paid Time Off: 40–120 hours of vacation (based on tenure), sick leave (per WA State law)
- Holidays: All federal holidays observed and paid
- Retirement: 3% employer match
- Scheduling: Flexible options available
Requirements
- Washington State Property & Casualty license within 90 days of hire
- One year of sales and/or customer service experience required
The Jake Davison Agency is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable federal and state law.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- customer service: 1 year (Required)
Work Location: In person
