Worcester Dental Arts is seeking a part-time Patient Coordinator to be a vital part of our patient-centered team. This role supports clinical excellence by ensuring every patient receives outstanding care and service from start to finish. Prior dental office experience is preferred but not required.
Schedule: Full-time: Monday through Friday from 7:45 am - 5 pm
What you will be doing:
-
Providing exceptional customer service
-
Greeting all patients with a warm and friendly smile
-
Checking patients in and out for appointments
-
Scheduling appointments for patients
-
Answering phones with enthusiasm
-
Picking up and organizing mail to and from office
-
Assisting with patient billing processing and questions
-
Organizing and filing all paperwork generated by the clinic
-
Assisting clinic with seating patients and coordinating patient flow
-
Keeping reception area clean and orderly at all times
-
Checking and verifying patients' insurance
-
Taking part in company marketing events and responsibilities
-
Other duties as assigned by the manager
What qualifications you bring:
-
1 year experience in a dental office is preferred
-
Working knowledge of dental practice management software is preferred
-
Positive energy
-
Superior communication skills with the ability to establish rapport and work closely with patients and staff
