Job Overview
We are a well-established wines and spirits shop in the heart of Manhattan looking for a highly organized and driven Office Manager to help us grow. If you thrive in a fast-paced environment and love both the operational and creative sides of a business, we want to hear from you.
About the role
This is a pivotal, hands-on position working directly alongside the owner to keep daily operations running smoothly. You will be the operational backbone of our shop — managing our team, finances, vendor relationships, and marketing initiatives all under one roof.
Responsibilities
- Oversee and support day-to-day staff management, including scheduling, performance, and team culture
- Manage accounts receivable and payable, ensuring timely invoicing and payments
- Process and manage payroll accurately and on schedule
- Handle chargebacks and resolve billing disputes with vendors and partners
- Work closely with brand partners and distributors to support campaign planning and drive sales initiatives
- Assist in the execution of marketing initiatives including promotions, events, and social campaigns
- Maintain organized office systems, records, and operational workflows
- Partner directly with the owner to identify and implement process improvements
What we're looking for
- 2–4+ years of experience in office management, operations, or a similar administrative role
- Strong understanding of basic accounting principles (AR/AP, payroll)
- Experience handling chargebacks and vendor communications preferred
- Excellent organizational, multitasking, and communication skills
- Comfortable working in a small-team environment with high ownership
- Passion for or knowledge of wine and spirits is a plus, but not required
- Proficiency in QuickBooks, Excel/Google Sheets, and standard office tools
What we offer
- Competitive salary commensurate with experience
- Opportunity to grow with an established Manhattan retail brand
- Dynamic, collaborative work environment
- Employee discounts on wines and spirits
Pay: From $25.00 per hour
Benefits:
Work Location: In person
