Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! St. Cloud Foot and Ankle Center is more than an employer on the cutting edge of foot and ankle care and technology: We are a family.
In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clerical tasks. Your energetic approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. The ideal candidate will possess strong computer skills, an eye for detail and a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to be an integral part of a busy healthcare setting, supporting both clinical staff and patients with professionalism and enthusiasm. If you are someone who flourishes in a fast-paced environment and uses professionalism and positivity in all that you do every day, we would love to hear from you!
Responsibilities
- Greet patients warmly, verify their appointment details, and assist with check-in procedures using EMR system
- Schedule appointments efficiently while managing the clinic’s calendar to optimize patient flow.
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance documentation review.
- Collect payments and process medical collections.
- Maintain accurate medical records by filing documents properly and updating patient information in electronic health record (EHR) system.
- Answer multi-line phone systems professionally using proper phone etiquette; direct calls appropriately and take detailed messages when necessary.
- Support administrative tasks such as data entry, typing reports, managing office supplies, and ensuring compliance with health information management standards.
- Assist with intake procedures for new patients and support front desk operations to foster a positive patient experience.
Qualifications
- Excellent computer skills
- Exceptional customer service skills coupled with professional phone etiquette and clear communication abilities.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Knowledge of HIPAA regulations ensures confidentiality and proper handling of sensitive health information. Join our team today to make a meaningful difference in patients’ lives while advancing your career in a vibrant healthcare environment!
Pay: $17.00 - $18.00 per hour
Benefits:
- Opportunities for advancement
- Paid orientation
- Paid training
Work Location: In person
