The Michigan Civil Service Commission’s MI HR Service Center is looking for a motivated individual who is a team player, has great organizational skills, able to multi-task and excels in a fast-paced environment. This position provides support to State of Michigan employees for a wide variety of payroll, benefit and human resource related transactions and calls in a contact center environment using knowledge base and contact center software.
Ideal candidates will have:
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Customer service experience, ideally in a contact center environment.
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A background in human resource or benefit transactions utilizing contact center software to manage customer inquiries and cases.
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Excellent written and verbal communication skills.
Position Description: Human Resources Customer Service Representative (Download PDF reader)
Please note: While working remotely, you must have an internet connection that can maintain a minimum download speed of 25 Mbps and upload speed of 5 Mbps. You will be asked to provide proof of this upon acceptance of an offer.
