CLASSIFICATION PURPOSE:
The primary purpose of the Business Operations Administrative Specialist classification is to support division-specific documentation, processing, and administrative functions by assisting with the fulfillment of operational workflows, facilitating communication with internal and external stakeholders, and providing administrative support to division staff and leadership.
JOB DUTIES:
Receive, draft, and post requests for Service by Publication notices. Assist the Courts and external stakeholders with issues related to Service by Publication. Complete daily review of posted publications lists, and timely preparation, efiling, and docketing of Service by Publication proofs. E-filing and/or docketing of Service by Publication requests. Efiling and/or docketing of Service by Publication proofs. Oversee assigned work queues and complete all tasks timely.
Partners with other Legal Operations staff on the routine creation and maintenance of workflows and training materials. Participates in special projects and assignments, as directed. Provides administrative support to Service by Publication staff as needed. Provides recommendations to business analysts and senior management on best practices to enhance Service by Publication operations. Maintains regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
MAJOR WORKER CHARACTERISTICS:
Knowledge of public relations; agency policies & procedures; government structure & process. Skill in word processing; equipment operations. Ability to carry out detailed but basic written or oral instructions; deal with problems involving few variables in familiar context; apply principles to solve practical, everyday problems; define problems, collect data, establish facts & draw valid conclusions; comprehend & record figures accurately; copy records precisely without error; complete routine forms; maintain accurate records; gather, collate & classify information about data, people or things; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.
MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:
Associate degree in business or related field with one (1) year of customer service or public relations experience, or related experience; or any equivalent combination of training and experience.
Additional Requirements
Must maintain a valid Ohio driver’s license.
Supervisory Responsibilities
None required.
UNUSUAL WORKING CONDITIONS:
This is an unclassified position that serves at the pleasure of the Clerk of Courts. May be required to travel.
Benefits include:
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13 Paid Holidays
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Paid sick, vacation, and personal leave
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Up to $30,000 in Tuition Reimbursement
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Public Service Loan Forgiveness
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8 weeks of Paid Family Leave
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Employee Wellness Solutions
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Comprehensive and affordable medical, dental, vision, and behavioral health all-in-one package
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Family Forming Program: Adoption and Fertility Benefits
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Reduced Deductible Incentive
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Life Insurance
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14% Employer contribution to Ohio Public Employees Retirement System
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Short-term and Long-term Disability Insurance
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Flexible Spending Accounts (Healthcare & Dependent Care)
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Free COTA Bus Pass
