Position Overview
We are looking for a dependable, organized, and customer-focused Medical Receptionist to join our healthcare team. In this role, you will be the first point of contact for patients, ensuring a welcoming experience while managing front office operations efficiently. The ideal candidate is detail-oriented, thrives in a fast-paced medical environment, and is committed to delivering exceptional patient service.
Key Responsibilities
- Welcome patients and visitors with professionalism, courtesy, and compassion.
- Schedule, confirm, and coordinate patient appointments to maintain an efficient workflow.
- Verify insurance coverage, process patient payments, and assist with billing inquiries as needed.
- Answer and direct calls using a multi-line phone system while providing excellent customer service.
- Work closely with physicians and clinical staff to support seamless patient care.
- Maintain accurate patient records and ensure compliance with HIPAA privacy regulations.
- Perform general administrative duties, including filing, data entry, and document management.
- Address patient questions and concerns promptly while maintaining confidentiality.
Qualifications
- Previous experience as a Medical Receptionist or in a healthcare office is preferred.
- Knowledge of medical terminology and experience using Electronic Health Record (EHR) systems.
- Proficiency in Microsoft Office and general computer applications.
- Strong organizational and multitasking abilities with exceptional attention to detail.
- Excellent communication, interpersonal, and customer service skills.
- Experience with insurance verification, patient registration, and health information management is a plus.
Why Join Our Team?
Join a supportive healthcare team where your contributions directly enhance the patient experience. We offer the opportunity to build your career in a collaborative environment while making a meaningful difference in the lives of those we serve.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
