Job Overview
Smiland Dental is seeking a reliable, detail-oriented Front Desk / Insurance Coordinator to join our growing team. This role is ideal for someone experienced in dental front office operations who is confident with insurance verifications, claims, submission, and patient communication.
Salary: TBD based on expreience
Responsibilities
- Greet patients warmly and professionally, providing excellent customer service at all times
- Schedule appointments efficiently using dental practice management software with Open Dental.
- Verify dental insurance benefits (PPO, Medicare, HMO familiarity preferred)
- Accurately submit dental claims and follow up on outstanding claims
- Collect payments, process medical collections, and handle billing tasks with accuracy
- Manage patient intake forms, update medical records, and review documentation for completeness
- Maintain organized dental and medical records in compliance with HIPAA regulations
- Answer multi-line phone systems with courteous phone etiquette and assist patients with inquiries or appointment rescheduling
- Perform insurance verification and pre-authorizations to facilitate smooth treatment plans
- Communicate clearly with the clinical team regarding patient needs
- Assist with office management tasks, including scanning, data entry, and managing electronic health records with Open Dental
Experience
- Prior experience working for 4 years in a dental clinic or dental office environment is required
- Strong knowledge of dental terminology, dental terminology, and health information management practices
- Strong knowledge of insurance verification and claim submission
- Experience handling insurance verification, billing, and coding.
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
- Professional appearance and positive attitude
Pay: From $22.00 per hour
Benefits:
- Paid time off
- Professional development assistance
Work Location: In person
