Job Overview
We are seeking a friendly, organized, and compassionate Veterinary Office Receptionist to join our dynamic veterinary team. In this vital role, you will be the first point of contact for pet owners and visitors, providing exceptional customer service while efficiently managing appointment scheduling, patient check-ins, and administrative tasks. Your energetic approach will help create a welcoming environment where clients feel valued and confident in our care. This position offers an exciting opportunity to be part of a passionate animal care community dedicated to promoting pet health and well-being.
Responsibilities
- Greet clients and their pets warmly, ensuring a positive first impression and smooth check-in process
- Schedule appointments accurately using veterinary management software, accommodating urgent cases when necessary
- Collect and process payments for services rendered, including medical collections and retail sales
- Maintain detailed and organized patient records, including vaccination history, medical notes, and treatment plans
- Answer phone calls promptly, providing information about services, appointments, and pet care advice
- Assist with kennel duties such as animal husbandry, feeding, cleaning, and monitoring pets’ comfort during their stay
- Support veterinary staff by handling administrative tasks like filing, faxing lab results, and managing inventory of pet supplies
- Ensure adherence to aseptic techniques when handling animals or assisting with procedures such as animal catheterization or restraint
Requirements
- Prior experience in a veterinary office or animal-related environment is preferred; experience with veterinary critical care or laboratory procedures is a plus
- Strong knowledge of veterinary terminology, animal anatomy, and restraint techniques for dogs and other small animals
- Ability to handle animals confidently using proper restraint methods; experience with dog handling is highly desirable
- Excellent communication skills with the ability to explain complex information clearly to clients
- Basic computer skills; experience with veterinary management software is advantageous
- Fluent in both English and Spanish
Join us in making a difference in the lives of pets and their owners! This rewarding role combines administrative excellence with compassionate animal handling—perfect for someone eager to grow within the veterinary field while delivering outstanding service.
Pay: $18.00 - $20.00 per hour
Application Question(s):
- Are you willing to work Saturdays?
Work Location: In person
