Company Overview
Farrows Auto Service is a trusted family-owned and operated business with a proud legacy spanning over 75 years in. Renowned for doing it right the first time, we are dedicated to providing exceptional auto repair and maintenance services to our community.
Job Summary
We are seeking an energetic and detail-oriented Auto Industry Office Administrative Assistant to join our team. In this vital role, you will support daily office operations, manage client communications, and ensure smooth administrative workflows. Your proactive approach and organizational skills will help uphold our reputation for quality service and customer satisfaction.
Responsibilities
- Greet customers at the front desk with professionalism and friendly service, creating a positive first impression
- Manage multi-line phone systems, handle inquiries, and direct calls efficiently using proper phone etiquette
- Perform data entry tasks accurately into company databases and QuickBooks accounting software
- Organize and maintain filing systems for customer records, invoices, and service documents
- Assist with bookkeeping duties, including invoicing, billing, and reconciling accounts using QuickBooks
- Support office management by coordinating appointments, scheduling repairs, and managing calendars
- Handle confidential information with discretion while providing excellent customer support and client communication
Requirements
- Proven office management or administrative experience in an auto or similar industry setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and strong computer literacy skills
- Experience with QuickBooks or similar bookkeeping software is highly preferred
- Excellent organizational skills with keen attention to detail and time management abilities
- Bilingual capabilities are a plus to serve diverse clientele effectively
- Strong phone communication skills with professional phone etiquette and customer service orientation
- Ability to handle confidential information responsibly while maintaining professionalism at all times
- Prior clerical experience including data entry, filing, and general office support is essential
- Personal assistant or office support experience in an auto dealership or repair shop is advantageous
Pay: $25.23 - $30.39 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
