Our customer service team is tasked with providing exceptional customer service to our customers.
We are a company that believes in our customer's experience and enables our team to provide the absolute best customer experience.
Responsibilities
- Answering customer calls, chats, and emails.
- Basic troubleshooting of product problems.
- Facilitating repairs or replacements of defective or damaged products.
Skills to Have
- Excellent written communication skills.
- Empathy and understanding.
- Ability to visualize and understand problems and what their resolutions are.
We started Sofas and Sectionals 5 years ago. We have grown from 2 to 16 employees and have done so by providing excellent products, but also unwavering customer support. This has brought us to be one of the largest custom upholstery retailers in the country.
TruRooms Inc. provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
