Pay: $18–$20/hour
Schedule: Full-Time | Day Shift | Weekends & Holidays Required
The Day Shift Supervisor is responsible for overseeing daily operations, ensuring exceptional customer service, and leading team members during assigned shifts. This role plays a critical part in maintaining operational efficiency, staff accountability, and a positive customer experience.
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Supervise and support team members throughout the shift to ensure smooth operations
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Serve as the primary point of contact for customer inquiries, concerns, and escalations
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Monitor workflow, staffing levels, and service efficiency to meet operational standards
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Provide real-time coaching and direction to employees to maintain performance expectations
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Ensure all company policies, procedures, and safety standards are followed
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Assist with scheduling, shift coverage, and break management
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Complete required reports, logs, and shift summaries
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Maintain a clean, organized, and professional work environment
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Previous supervisory or leadership experience preferred
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Strong communication and interpersonal skills
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Ability to multitask and make decisions in a fast-paced environment
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Customer-focused mindset with strong problem-solving abilities
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Reliable, punctual, and able to lead by example
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Basic computer and reporting skills
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Must be available to work day shifts, including weekends and holidays
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Flexibility to adjust schedule based on business needs
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Competitive hourly pay: $18–$20/hour (based on experience)
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Opportunities for growth and advancement
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On-the-job training and development
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Consistent, smooth daily operations
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Strong team performance and morale
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Positive customer interactions and feedback
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Quick and effective problem resolution
