The Group Retail Clerk provides support to the Group Retail department. Primarily receiving, processing, and tracking merchandise shipments, coordinating product deliveries for group orders, and maintaining accurate inventory records. This position provides on-site support for group gifting events and special events, ensuring timely product distribution, exceptional service, and adherence to Pebble Beach Company's standards, policies, and culture.
Company Background:
Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.
Essential Duties & Responsibilities:
- Ensure all inbound orders/shipments are accepted, checked in, logged, and communicated to assigned Sales Coordinator upon arrival of product.
-
Responsible for processing, organizing, and tracking all required paperwork for damaged merchandise (MOS), return to vendor product (RTV), invoices, price changes, delivery log for group orders, and production orders.
- Assist and coordinate with Sales Coordinators any packaging or gift wrap needs a group or client may request.
-
Coordinates and executes the delivery of group retail merchandise to designated locations, ensuring all products are delivered accurately and on schedule.
- Assist with Group Gifting Events/Experiences as on-site support.
- Flexible availability, including weekends and evenings, required to support group gifting events and scheduled product deliveries.
-
Assist with physical inventories and inventory reconciliation as directed.
- Assist in performing cycle counts and inventory spot checks (weekly, monthly).
-
Restock and transfer all group merchandise returns to warehouse or stores.
- Provide support during Special Events (Concours d’Elegance, AT&T Pro-Am, USGA events).
- Other duties as assigned by Manager.
- Comply with all Pebble Beach Company policies and procedures including health and safety.
- Know, model, and integrate Pebble Beach Company culture (Mission, Values and Standards).
Absolutely Required Skills:
-
Ability to maintain organized record keeping.
- Effective time management skills.
- Acute attention to detail.
- Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Knowledge of DataWorks/Next and POS.
- Ability to develop working relationships and cross-functional efforts across the retail division and other resort departments.
- Minimum of two years’ customer service/sales experience.
- High school diploma or equivalent required and must be at least 18 years old.
- Valid California driver’s license.
Why work for Pebble Beach Company:
-
Competitive Pay: $22.00/hour.
-
Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
-
Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
-
Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
-
Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
