Collections Account Representative – Byrider/CNAC
Pay: $22.00/hour + Monthly Incentives
Earning Potential: $50,000+ annually
Byrider/CNAC, the exclusive lender for the nation’s largest automotive sub-prime finance franchise, is expanding our team in Boardman, OH! We are seeking a skilled and customer-focused Collections Account Representative to join our growing operation.
This is a great opportunity for experienced collectors who thrive in a professional, goal-driven environment and want to be rewarded for performance.
What You’ll Do
- Manage a portfolio of customer accounts and ensure timely payments
- Build relationships with customers to help them establish or reestablish credit
- Meet established delinquency, charge-off, and total collection goals
- Handle both outbound and inbound collection calls with professionalism
- Use problem-solving and negotiation skills to create positive outcomes
What We’re Looking For
- Previous collections experience is required (first-party preferred)
- Strong communication, listening, and conflict resolution skills
- Empathy and professionalism in working with customers
- Ability to stay organized, follow up effectively, and meet performance goals
- Computer proficiency and accuracy in account management
What We Offer
- Competitive pay structure: $22/hr + monthly bonus opportunities
- Earning potential of $50,000+ annually
- Comprehensive benefits package, including:
- Medical, Dental & Vision insurance
- 401(k) with traditional & Roth options
- Paid holidays (eligible after 3 months)
- Ongoing training & development
- Additional life insurance options
- Positive, team-oriented work environment
- Long-term career growth opportunities
Take the Next Step
If you are a proven collections professional who enjoys helping customers succeed through strong follow-up and communication, we want to hear from you.
Apply today and grow your career with Byrider/CNAC!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Work Location: In person
