Title: Transit Management Analyst Trainee
Department: Subways
Authority: TA
Division/Unit: Operations Support/ Performance Analysis Unit (PAU)
Location: 2 Broadway, New York, NY 10004 (subject to change)
Hours: Various
Transit Management Trainee:
$56,586
Deadline (If Applicable):
07/07/2026
Reporting Manager (If Applicable):
Senior Director, Performance Analysis Unit
This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page
POSITION SUMMARY:
The NYCT Department of Subways, with over 6,400 subway cars and 472 stations, employs 29,000 individuals who work together 24/7, 365 days a year, to move millions of customers safely to their destinations. These employees operate trains, maintain railcars, assist customers in stations, make critical right-of-way and electronic repairs, and provide technical and analytic support to deliver timely and reliable customer services.
The Operations Support Division within the Department of Subways provides analytical and management support to the operating divisions. The division’s Performance Analysis Unit (PAU) is an analytical team responsible for owning and interpreting data and analytics for both leadership and operating personnel on subway network service performance.
RESPONSIBILITIES:
This role involves a high-level view of the entire Subways organization and provides opportunities to contribute to high-visibility, high-impact work. In this role, the analyst will:
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Analyze large operational and performance data sets to solve operating issues (for example, analyzing service reliability and train runtime data to identify areas for operational improvements).
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Build real-time performance dashboards and develop data presentations that communicate complex data and track progress in a user-friendly way for our audiences.
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Lead end-to-end project management of operational improvement initiatives—from strategy development and pilot design to implementation, execution, and performance evaluation.
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Present and communicate complex information in a clear, accessible way to various audiences, including senior executives, operating managers, and other field personnel
EDUCATION AND EXPERIENCE:
Transit Management Analyst Trainee:
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A baccalaureate degree from an accredited college or university.
DESIRED SKILLS:
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Proficiency in SQL, R, and/or Python for data analytics
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Experience with exploratory data analysis to identify trends and opportunities for improvement.
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Proficiency developing quick, creative data solutions in a fast-paced, rigorous environment.
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Strong data communication skills, including technical writing and data visualization for various audiences with different levels of data knowledge.
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Outstanding written and verbal communication skills that support presentation to all levels of internal and external stakeholders and daily collaboration with peer teams.
- Comfort developing and working in project-based frameworks
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Knowledge of and strong interest in rail systems design, operations, and maintenance.
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Experience in frontend development and familiarity with relevant languages, e.g., Java, HTML, is a plus.
SELECTION METHOD
Based on evaluation of education, skills, experience, interview, and written assessment.
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
OTHER INFORMATION
Appointment may be at a comparable level to current level of selected candidate. (If necessary)
As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.
HOW TO APPLY
Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.
If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
