Happy Helpers Autism Center LLC is seeking a highly organized, dependable, and detail-oriented ABA Administrator to support the daily operations of our ABA company. This position plays an important role in helping ensure client schedules, staff schedules, documentation, onboarding, communication, and administrative tasks are completed accurately and on time.
The ABA Administrator will report directly to the ABA Operations Manager and will assist with day-to-day operational needs for clients, families, RBTs, BCBAs, and leadership. This role requires someone who can follow directions, communicate clearly, stay organized, complete tasks independently, and manage multiple priorities in a fast-paced ABA environment.
Required Skills
The ideal candidate must be:
Highly organized and detail-oriented.
Able to follow directions and complete tasks without constant reminders.
Comfortable managing multiple schedules and deadlines.
Professional when communicating with parents, staff, schools, and leadership.
Able to problem-solve and ask questions when something is unclear.
Reliable, punctual, and consistent.
Comfortable using computers, email, spreadsheets, calendars, scheduling systems, and shared files.
Able to handle confidential client and employee information appropriately.
Willing to learn ABA-specific systems, insurance processes, and documentation requirements.
Preferred Experience:
Experience in ABA, healthcare, therapy, medical office, scheduling, billing, or administrative support preferred.
Experience working with children, families, therapists, or insurance companies is a plus.
Prior knowledge of RBT/BCBA scheduling, ABA authorizations, session notes, or parent signatures is preferred but not required.
Pay: $18.00 - $22.00 per hour
Application Question(s):
- Total Years of Experience in ABA Field:
- Tell me about the most difficult scheduling problem you've ever solved.
- Describe a time you had to balance company needs with a family's needs.
- An RBT calls out sick at 6:30 AM. Three children will miss services unless you act quickly. Walk me through exactly what you do.
- Tell me about a process you improved that saved time or reduced mistakes.
- Walk me through your process from receiving a new client referral to the client's first therapy session.
Work Location: Remote
