Job Description Summary:
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Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company’s product and service portfolio.
Essential Functions:
- Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
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Provides subject matter expertise to support strategic priorities.
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Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
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Perform other duties as assigned.
Position Overview:
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Lead Special Projects: Partner directly with the Director to lead strategic assessments, scope new opportunities, and execute high-priority initiatives
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Drive Cross-Functional Alignment: Act as the connective tissue between disparate teams (e.g., Commercial teams, product, engineering, sales, and operations), resolving bottlenecks and ensuring the cohesive execution of complex digital strategies.
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Planning & Reporting: Develop executive briefings, strategic frameworks, and clear performance metrics (e.g., OKRs) to facilitate data-driven decision-making and track initiative success.
Minimum Education:
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Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.
Minimum Experience:
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Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
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More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.
Knowledge, Skills, and Abilities:
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Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
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Technical acumen.
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Strong collaboration, communications and analytical skills.
Preferred Qualifications:
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Industry & Education: MBA or advanced degree preferred, coupled with a strong understanding of commercialization, marketing or logistics dynamics.
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Executive Communication: Exceptional ability to synthesize complex data into clear strategic narratives and actionable goals, with proven experience in the development of executive presentations.
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Leadership through Influence: Demonstrated track record of leading complex, multi-disciplinary projects and driving results through influence rather than direct reporting authority
Work/Domicile Location:
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This position will be hybrid in Collierville, Tennessee and candidates must live within a 50 mile radius reasonable commutable distance. This position is hybrid, meaning that employees will be required to work at a FedEx Campus location several times per week.
Preferred Qualifications:
Pay Transparency:
Pay: $7,488.36/mo - $12,355.79/mo
Additional Details:
For details on our comprehensive benefits, click here.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
Applicants have rights under Federal Employment Laws:
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Know Your Rights
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Pay Transparency
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Family and Medical Leave Act (FMLA)
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Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
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E-Verify Notice (bilingual)
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Right to Work Notice (English) / (Spanish)
