JOB Under supervision, performs work in a structured environment to monitor and coordinate traffic operations. Works with State Troopers, Operational Communications, Arizona Department of Transportation (ADOT) personnel, and other public and highway safety entities to monitor and manage traffic conditions and assist with management of traffic incidents. This position is designated as uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety.
EXAMPLE OF DUTIES
1. Monitor ADOT cameras to provide information updates to Operational Communications, Duty Office, State Troopers, and the chain-of-command.
2. Coordinates emergency services and tow truck responses to minimize roadway and incident clearance times and reduce secondary incidents/collisions.
3. Monitors the DPS computer aided dispatch (CAD) system to provide updates on incident locations, details, and activities.
4. Provides instruction and coordination of Traffic Incident Management protocols and curricula.
5. Use the appropriate information system to store and report information concerning critical performance measures related to incident response times, clearance times, time off highway, and secondary incidents/collisions.
SUPPLEMENTAL INFORMATION
Three years of law enforcement experience as an Arizona POST certified peace officer or a police communications dispatcher. Must have and maintain a valid Arizona driver license.
WORKING CONDITIONS:
Office setting. Availability to work irregular hours and/or respond to emergency staffing call-outs on a 24-hour basis.
FLSA STATUS: NON-EXEMPT
Must pass a background investigation.