Job Summary
Responsible for the overall cleanliness of all areas of the facility to ensure positive member experience
Essential Duties and Responsibilities
- Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor
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Stock locker room with proper paper product
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Report and broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Assistant.
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Turn lost member property into Club Manager/Assistant via club Managers lost and found policy immediately.
Essential Behavior Requirements
- Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
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Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
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Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
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Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
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Honesty and good work ethic
Physical Demands
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Standing and walking at least 75% of the shift
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Reach and feel with hands/fingers/arms at least 75% of the shift
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Climb, balance, kneel and crouch less than 30% of the shift
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Talking with members/staff less than 30% of the shift
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Must be able to lift over 100 lbs less than 30% of the shift
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May encounter toxic chemicals less than 30% of the shift
