Medical Assistant (Cross-Trained Front Desk Support)
Rochester, MI & Washington, MI
Full-Time | 40 Hours per Week | Monday–Friday
Join the Modern Dermatology Team
Modern Dermatology is seeking a dependable, patient-focused Medical Assistant to join our growing practice. This full-time position supports both our Rochester and Washington office locations and offers the opportunity to work alongside a collaborative team dedicated to delivering exceptional patient care and outstanding cosmetic results.
This role is primarily clinical, assisting providers with medical and cosmetic dermatology procedures, while also being cross-trained to provide front desk support when needed. We are looking for a flexible, organized team player who enjoys working in a fast-paced environment and takes pride in creating a positive patient experience.
What We Offer
✔ Competitive Pay
✔ Medical, Dental & Vision Insurance
✔ 401(k) with Company Match
✔ Profit Sharing Program
✔ Free Cosmetic Treatments & Employee Perks
✔ Paid Time Off (PTO)
✔ Monday–Friday Schedule (No Evenings or Weekends)
✔ Supportive Team Environment
✔ Professional Growth & Development Opportunities
Primary Responsibilities: Clinical Medical Assistant
- Prepare patients for examinations and procedures
- Update and reconcile medical histories, medications, allergies, and problem lists
- Assist providers with medical and cosmetic dermatology procedures
- Perform instrument sterilization, autoclave operation, and procedure tray preparation
- Complete prior authorizations, prescription refills, and clinical documentation
- Communicate results and follow-up instructions under provider direction
- Maintain clean, organized exam rooms and clinical areas
- Educate patients on skincare products and treatment options
- Support in-office retail product sales and patient education initiatives
- Encourage patient feedback and online reviews while maintaining an exceptional patient experience
- Adhere to HIPAA regulations and office policies at all times
Cross-Trained Responsibilities: Front Desk Support
- Welcome patients professionally in person and over the phone
- Schedule appointments efficiently within the EMR/EHR system
- Verify and update insurance information
- Collect co-pays and outstanding balances
- Confirm appointments and communicate patient arrivals to providers
- Assist patients with digital intake forms and check-in procedures
- Maintain an organized, welcoming reception area
QualificationsEducation
- High School Diploma or Equivalent Required
Experience
- Minimum 1 year of Medical Assistant experience preferred
- Dermatology experience strongly preferred but not required
Skills & Attributes
- Knowledge of medical terminology
- Familiarity with insurance verification and prior authorization processes preferred
- Experience with EMR/EHR systems and Microsoft Office
- Strong communication and organizational skills
- Excellent attention to detail
- Positive attitude and team-oriented mindset
- Ability to multitask and adapt in a fast-paced environment
Schedule & Location
- Monday–Friday
- 40 hours per week
- Must be able to travel between our Rochester and Washington office locations
Why Modern Dermatology?
We're proud of the culture we've built at Modern Dermatology. Our team is supportive, hardworking, and genuinely enjoys working together. Every day, we have the opportunity to make a positive impact on our patients by helping them look and feel their best.
If you're looking for a workplace where teamwork, positivity, and exceptional patient care are valued, we'd love to welcome you to our team.
Apply Today!
[email protected]
248.375.4033
Modern Dermatology is an Equal Opportunity Employer.
Job Type: Full-Time
Preferred Qualifications:
- Certified Medical Assistant (CMA)
- 1+ year of Medical Assisting experience
- Dermatology experience
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Assisting: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
