Just 4 Kids, a specialized pediatric urgent care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is like no other.
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Provide exceptional guardian and patient encounters.
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Determine the priority of patients’ needs based on the severity of their symptoms.
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Obtain necessary insurance information to add/update patient account(s) in EHR.
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Keep patients informed of their account information and status.
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Answer telephone calls, record and deliver messages for other staff members.
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Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
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Collect payments, insurance co-pays, medicine charges, etc.
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Upon discharge, distribute patient records to proper departments or offices.
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Maintain a tidy, clean lobby and work area.
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Maintain confidentiality with all patient information (HIPAA).
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Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect.
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Preferred MA/CNA certification.
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High school diploma is required.
- Must be 18 to apply.
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Preferred previous clinical experience.
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Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
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Ability to train new and current staff members.
