Charlotte Behavioral Health Care (CBHC) is seeking a detail-oriented and motivated Insurance and Revenue Specialist to join our Finance team. This position plays a vital role in supporting the organization's financial health by ensuring accurate payment posting, accounts receivable management, denial resolution, and reimbursement follow-up for behavioral health services.
The ideal candidate will have experience with healthcare billing, insurance reimbursement, payment posting, and accounts receivable processes and enjoy working in a collaborative environment dedicated to improving the lives of individuals and families in our community.
Essential Responsibilities
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Enter and maintain insurance information required for billing Medicaid, Medicare, Managed Care, and commercial insurance payers.
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Accurately post and reconcile insurance and patient payments.
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Review and follow up on insurance denials, claim rejections, remittances, Explanation of Benefits (EOBs), and reimbursement discrepancies.
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Assist with accounts receivable management, including monitoring aging balances and unpaid claims.
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Support insurance appeal processes and payer correspondence.
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Review insurance and financial information for accuracy and completeness.
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Answer patient inquiries regarding payment options and process payments as needed.
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Identify recurring billing, reimbursement, and payer-related issues and communicate findings to leadership.
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Participate in revenue cycle improvement initiatives and special projects.
Benefits
Full-time
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Dental, vision, health, and life insurance.
- Employee Assistance Program (EAP).
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Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
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Paid Time Off (PTO).
- 11 paid holidays.
Must meet eligibility requirements
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403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
- Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff.
Required
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High School Diploma or equivalent.
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Two (2) years of experience in healthcare billing, payment posting, accounts receivable, insurance collections, revenue cycle operations, or related financial functions.
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Strong attention to detail and organizational skills.
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Proficiency with computer systems and Microsoft Office applications.
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Excellent customer service and communication skills.
Preferred
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Experience working with Medicaid, Medicare, Managed Care, and commercial insurance plans.
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Experience in behavioral healthcare, community mental health, or healthcare revenue cycle operations.
Why Join CBHC?
We value teamwork, integrity, innovation, and service excellence. Employees enjoy the opportunity to make a meaningful impact while working alongside dedicated professionals committed to improving lives.
Charlotte Behavioral Health Care is an Equal Opportunity Employer and Drug-Free Workplace.
For more information regarding the Level II Background Screening click here: https://info.flclearinghouse.com
