Come Join the team at Hotel Eastport! We are currently hiring smiling faces for part-time retail associates for our Sundaze ice cream shop. This position requires nights and weekends with a starting pay of $15.75 per hour. If you enjoy making people happy, we can't wait to meet you!!
ESSENTIAL FUNCTIONS
· Engage with customers in an upbeat and friendly manner, providing detailed information about our ice cream offerings and answering any questions
· Prepare and serve ice cream orders accurately, ensuring high standards of quality and presentation
· Process customer transactions efficiently, including handling cash and electronic payments
· Maintain cleanliness and organization of the serving area, adhering to food safety and sanitation protocols
· Assist in inventory management by monitoring stock levels and reporting needs to management
· Participate in training sessions to stay updated on new flavors, promotions, and customer service techniques
· Maintain patient and calm demeanor
· Maintain high standards of cleanliness and ensure compliance with all health and safety regulations, as well as company policies
· Follow the Villages handbook policies and standard operating procedures
· Follow our hotel green policies
· Follow guest service standards
· Any other additional responsibilities that may be asked by Retail Supervisor
REQUIRED AND PREFERRED QUALIFICATIONS
· High School diploma or equivalent required
· Previous experience in customer service role, preferably in food service
· Strong communication skills and a positive attitude
· Passion for ice cream and familiarity with various flavors and toppings preferred
SKILLS
· Proficiency in using point-of-sale (POS) systems for processing transactions
· Basic knowledge of food safety and hygiene practices
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate:
· Is regularly required to stand and walk
· Is required to use hands and fingers to handle or feel objects
· Is required to frequently reach with hands and arms
· Is regularly required to walk or listen
· Must occasionally lift and/or move up to 25 pounds
Pay: $15.75 per hour
Work Location: In person