The Restaurant Manager is responsible for the successful operation of Casino Beverage and Draft Day Front of House. They are responsible for maintaining a high-level of quality service to maximize the guest experience. They are responsible for developing and directing staff and meeting financial projections, goals and objectives for Beverage and Draft Day. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.
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Create and execute effective scheduling and managing of staffing levels to meet payroll costs, business volumes, and guest expectations for the outlet.
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Ensure staff monitors meals being served meet the company's expectation for appearance and quality standards.
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Create, train, implement, manage, and enforce Buffet guest service standards for Front of the House staff.
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Develop, implement, and maintain budget and expenses to meet forecasted goals.
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Responsible for the development, training, and managing of procedures to ensure fast/efficient functionality and service to meet guest and company expectations.
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Responsible for creating, evaluating, and enforcing a program that meets all Health Department, Internal Controls, and Government rules and regulations.
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Conduct relevant inventory including rotation, par levels, and discontinued items.
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Provide exceptional guest service for all external and internal customers.
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Responsible for the operation of the Front of the House department, successful performance of employees, and a favorable guest experience.
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Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
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Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
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ServSafe certified or equivalent.
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Associate's degree and 1-2 years experience, or equivalent of experience.
