*Weekends, including Sundays, are required*
Company Overview
Peppino's Downtown Sports Lounge is a vibrant, family-friendly sports bar situated right across from on. With over a decade of serving the Grand Rapids community, we pride ourselves on offering a lively atmosphere, delicious pasta recipes passed down through generations, and access to more than 70 TVs to catch every big game.
Job Summary
We are seeking an energetic and detail-oriented Night Shift Host to join our team! As the Night Shift Host, you will be the welcoming face of our lounge during evening hours, ensuring seamless guest experiences, managing reservations, and maintaining a safe and enjoyable environment. Your enthusiasm and hospitality expertise will help create memorable nights for our guests while supporting smooth operations behind the scenes.
Duties
- Greet guests warmly upon arrival and assist with check-in procedures
- Manage hospitality reservation systems to confirm bookings and accommodate walk-in guests efficiently.
- Provide exceptional customer service by addressing guest inquiries, resolving issues promptly, and ensuring guest satisfaction.
- Collaborate with team members to uphold high standards of hospitality management and guest relations.
Skills
- Strong customer service skills with a problem-solving mindset and excellent phone etiquette.
- Exceptional communication skills for client interaction and guest relations in a fast-paced environment.
Join us as a Night Shift Host and be part of creating memorable nights for our guests while showcasing your hospitality talents! We value energetic team players dedicated to delivering outstanding service in a lively setting.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person
