Love Animals? Love Helping People? Join Our Team!
At Forest City Veterinary Clinic, caring for pets isn't just what we do; it's who we are. Every member of our team is passionate about providing exceptional care to animals while creating a warm, welcoming experience for the pet parents.
We're a busy, fast-paced veterinary practice looking for a compassionate, energetic Veterinary Receptionist who enjoys helping others, thrives in an active environment, and wants to grow professionally. Whether you already have veterinary experience or you're eager to learn, we'll invest in teaching the right person who shares our commitment to outstanding patient care and client service.
If you're looking for a workplace where you'll learn something new every day, work alongside an experienced team, and make a real difference in the lives of pets and their families, we'd love to meet you.
What You'll Do
As the first smile our clients see and the voice they hear on the phone, you'll play a vital role in creating an exceptional experience from start to finish.
Your responsibilities will include:
- Welcome clients and their pets with warmth, professionalism, and compassion.
- Schedule appointments and answer phones efficiently while delivering outstanding customer service.
- Check patients in and out, process payments, and maintain accurate medical records.
- Keep the reception area clean, organized, and running smoothly.
- Assist with inventory and stocking clinic supplies.
- Learn basic veterinary assistant duties such as obtaining patient weights, assisting with client communication, medication instructions, and post-operative care under the guidance of our medical team.
- Communicate effectively with veterinarians, technicians, and fellow team members to ensure seamless patient care.
- Support the team wherever needed to provide the highest level of care for every patient.
- Other duties as assigned.
What We're Looking For
We're searching for someone who is:
- Passionate about animals and their well-being.
- Friendly, positive, and genuinely enjoys helping people.
- Calm under pressure and able to multitask in a busy environment.
- Eager to learn new skills and grow within veterinary medicine.
- Reliable, dependable, and committed to excellent attendance.
- Organized with strong attention to detail.
- A team player who enjoys collaborating and stepping in wherever needed.
- An excellent communicator with both clients and coworkers.
Preferred Qualifications
- High school diploma or equivalent required.
- One year of receptionist or customer service experience, preferably in a medical, dental, or veterinary setting.
- Veterinary terminology is a plus, but we're happy to teach the right candidate.
- Experience with appointment scheduling and electronic medical records is preferred.
- Comfortable learning new software and clinic procedures.
- Reliable transportation.
Why You'll Love Working Here
At Forest City Veterinary Clinic, you'll be part of a team that truly loves what they do. Every day is different, every patient matters, and everyone works together to support one another.
We believe in:
- A positive, supportive team environment.
- Hands-on training and opportunities to learn.
- Growing your skills and confidence.
- Making a meaningful difference for pets and the families who love them.
- Celebrating hard work, compassion, and teamwork.
If you're looking for a place where you can learn new skills and be surrounded by people who genuinely care, we'd love to hear from you.
Come grow with us and make a difference, one wagging tail and happy client at a time.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person