Job Overview
Our practice is entering an exciting new chapter as Dr. Cruz transitions into ownership of an established optometry office in the Merced community. With new leadership comes a renewed focus on exceptional patient care, professionalism, teamwork, and creating a welcoming experience for every patient.
We are seeking motivated and dependable individuals who are interested in growing alongside the practice and becoming part of a collaborative, patient-focused team. Although this position is primarily centered on optical dispensing, team members will also have the opportunity to cross-train in front office responsibilities, exam technician support, and general back-office operations to help maintain efficient patient flow and overall office support.
As the practice continues to grow, this role has strong potential to transition into a full-time position for the right candidate.
Minimum Qualifications
- Minimum 1 year experience in an optical or optometry office
- Experience with:
- Eyeglass dispensing and frame fitting
- Accurate optical measurements (PDs, seg heights, OC heights, etc.)
- Frame adjustments and minor repairs
- Contact lens insertion/removal training
- Lens recommendations and optical upgrades
- Knowledge of insurance verification and billing including:
- VSP
- EyeMed
- Medicaid/Medi-Cal
- Bilingual in English and Spanish required
- Strong communication and customer service skills
- Professional appearance and positive attitude
- Comfortable working in a fast-paced clinical environment
- Ability and willingness to cross-train in multiple office roles
Job duties:
- Assist patients in selecting eyeglass frames and lenses that meet their prescription needs and personal style preferences.
- Measure and verify pupillary distance (PD), frame fit, and other parameters to ensure optimal eyewear performance.
- Conduct laboratory tasks such as lens mounting, and quality checks to prepare eyewear for delivery.
- Maintain accurate medical records, including patient histories, prescriptions, and billing information using Electronic Medical Record (EMR) systems like Eyefinity EPM.
- Educate patients on proper eyewear care, contact lens handling, and eye health maintenance, including pediatrics and senior care considerations.
- Support retail sales efforts by promoting eyewear products, accessories, and lens options to maximize customer satisfaction.
- Follow all HIPAA regulations to ensure patient privacy and confidentiality are maintained at all times.
- Strong understanding of optometry practices, medical terminology, and anatomy related to the eye.
- Experience with optical dispensing, laboratory procedures, and use of EMR systems such as Eyefinty EPM for medical records management and lens order submissions.
- Knowledge of HIPAA regulations to safeguard patient information within a healthcare setting.
- Ability to interpret prescriptions accurately and communicate technical information clearly to patients.
- Familiarity with medical billing, coding, and clinic experience related to optometry services.
- Knowledge of insurances VSP, EyeMed, Medicaid
- Retail management skills including retail math for inventory control and sales tracking.
- Excellent customer service skills with a proactive approach to sales in a retail environment focused on medical products. Join us to make a difference in people’s lives by helping them see clearly and feel confident! We value energetic professionals who are eager to learn, share their expertise, and grow within our supportive team environment. All positions are paid roles committed to delivering high-quality care while fostering your professional development in optical health services.
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Vision insurance
Application Question(s):
- Are you available to work Saturdays and Sundays from 8:00 AM to 2:00 PM on a consistent basis as required for this position?
Experience:
- Optical Dispensing: 1 year (Required)
Language:
Shift availability:
Work Location: In person
