We are looking for a friendly and organized individual to join our team. You are the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. The ideal candidate is personable, efficient, and possesses excellent communication skills.
Key Responsibilities:
- Greet guests warmly as they arrive and provide a friendly, professional first impression.
- Manage the reservation system and seating chart, ensuring optimal table turnover and guest flow.
- Assign tables based on guest preferences and server availability.
- Assist in coordinating waitlists and inform guests of wait times, maintaining a positive attitude.
- Provide menus and explain daily specials to guests.
- Monitor the dining area to ensure it remains clean and organized.
- Collaborate with servers and kitchen staff to ensure seamless service.
- Support waitstaff by refilling drinks, clearing tables, and helping with any additional tasks as needed during busy service periods.
- Address guest inquiries and concerns promptly and professionally.
- Assist with administrative tasks, such as answering phone calls and taking reservations.
- Place take-out orders for guests.
- Handle take-out order transactions
- Perform additional duties directed by Manager
Qualifications:
- Previous experience as a host or in a customer service role preferred.
- Strong interpersonal and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive hourly wage
- Healthcare benefits
- Employee discounts
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- Do you have any Host/Expo experience?
Ability to Commute:
- Grand Rapids, MI 49503 (Required)
Work Location: In person
