Description
The Best Teams are Created and Maintained Here.
Job Summary
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The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Duties and Responsibilities:
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Maintain a schedule and ensure service expectations are met
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Surface customer problems or concerns and report back to Operations Manager
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Assist in resolving issues with customer service when needed
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Ensure work is performed safely and in accordance with company policies
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Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
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Deliver services as specified on client sites
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Work to identify more efficient ways to perform work
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Coordinate service execution with Operations Manager
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Oversee day-to-day site operations and delegate work to crew team members
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Provide Operations Manager feedback on crew member(s)
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Work with Operations Manager, helping to develop and train crew members
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Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
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Participate in branch meetings as directed
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Accurately capture and turn in crew time logs through electronic time capture (ETC)
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Log equipment usage and maintenance cycles
Education and Experience:
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BrightView Equipment certifications
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Experience in a landscape-related field
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Demonstrated leadership among the team and with peers
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Valid Driver License
Physical Demands/Requirements:
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Be at least 18 years old (21 if operating company provided vehicles)
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Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.
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Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).
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Able to bend, stop and twist continuously throughout the day and perform manual labor using a variety of hand tools (e.g. shovels, rakes)
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You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection)
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Landscapers who will be operating a BrightView fleet vehicle are required to have a valid driver’s license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check.
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Ability to work flexible hours, including weekends or holidays if needed.
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Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
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Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
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Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.
Work Environment:
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Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity)
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Ability to work in direct sunlight for extended periods of time.
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Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards.
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Ability to work in environments where extended periods of loud noise are present.
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Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It’s Not Just a Team. It’s One BrightView.
