Job Summary
We are seeking a dynamic and bilingual Chinese & English Receptionist to serve as the friendly face and efficient communicator at our front desk. In this role, you will manage daily office operations, handle customer check-in, and provide exceptional customer service to clients, visitors, and team members. Your energetic approach and organizational skills will ensure a smooth and welcoming environment, supporting the overall efficiency of our office. This paid position offers an exciting opportunity to develop your administrative expertise while engaging with diverse stakeholders.
Duties
- Greet visitors and clients warmly in both Chinese and English, ensuring a positive first impression
- Answer incoming calls promptly using multi-line phone systems, practicing professional phone etiquette
- Manage appointment scheduling, calendar coordination, and office correspondence with precision
- Handle clerical tasks such as data entry, word processing, proofreading, and maintaining organized files
- Assist with office management duties including supply inventory, mail distribution, and general administrative support
- Communicate effectively with clients and team members to address inquiries and provide support
- Support personal assistant responsibilities as needed, including managing schedules and coordinating meetings
- Arrange transportation for members
Experience
- Proven office management or front desk experience in a fast-paced environment
- Bilingual proficiency in Chinese and English, with excellent verbal and written communication skills
- Basic computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
- Demonstrated clerical experience including phone answering, data entry, proofreading, and document management
- Exceptional organizational skills with the ability to multitask efficiently and prioritize tasks effectively
- Experience working with multi-line phone systems and providing outstanding customer support
- Previous customer service or client communication experience preferred; personal assistant experience is a plus
Pay: $19.00 per hour
Benefits:
Work Location: In person
