Job Overview
We are seeking an energetic and welcoming Host/Runner to join our dynamic hospitality team. In this vital role, you will be the first point of contact for guests, ensuring they feel valued and comfortable from the moment they arrive. You will manage restaurant reservations, coordinate seating arrangements, and facilitate smooth communication between guests and the kitchen staff. Your enthusiasm and organizational skills will help create a lively, positive atmosphere that keeps our guests excited to return. This paid position offers an opportunity to develop your hospitality expertise while contributing to an exceptional dining experience.
Responsibilities
- Greet guests warmly upon arrival, providing friendly and efficient guest services that set a positive tone for their visit
- Manage restaurant reservation systems, including Yelp and Toast.
- Coordinate with the kitchen and service staff to optimize table management and minimize wait times
- Answer phone inquiries with professional phone etiquette, assisting with reservations, inquiries, or special requests
- Maintain cleanliness and organization of the host stand area, ensuring a welcoming environment at all times
- Support servers and runners by delivering food orders promptly and assisting with guest needs as required
- Uphold food safety standards and ensure compliance with health regulations during all guest interactions
Skills
- Proven experience as a host/hostess or in a similar food service role with strong guest relations skills
- Knowledge of restaurant reservation management systems such as Yelp and Toast
- Excellent communication skills, both verbal and written, with professional phone etiquette
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Strong organizational skills to manage seating flow and coordinate with team members effectively
- Basic math skills for handling reservations, billing support, or POS transactions
- Familiarity with food safety protocols and hospitality best practices to ensure guest satisfaction and safety
Join us to be part of a vibrant team dedicated to delivering memorable dining experiences! Your enthusiasm, organizational talent, and commitment to excellent customer service will make a lasting impact on our guests’ visits. This is more than just a job — it’s an opportunity to grow your hospitality career in a lively environment that values your contributions.
Pay: $10.00 - $16.00 per hour
Benefits:
Work Location: In person