Job Overview
Join our dynamic team as a Printer Copier Technician, where you will be the driving force behind maintaining and repairing a wide range of office printing and copying equipment. Your expertise will ensure seamless operation of high-volume printers, copiers, and related electro-mechanical devices, delivering exceptional service to our clients. This role offers an exciting opportunity to apply your technical skills in a fast-paced environment, troubleshooting complex hardware and software issues while providing outstanding customer support. Your proactive approach and mechanical aptitude will help keep office workflows running smoothly and efficiently.
Duties
- Diagnose and repair printer, copier, and multifunction device malfunctions, including hardware failures and software glitches
- Perform routine maintenance, calibration, and preventive servicing on various field service equipment to maximize uptime
- Troubleshoot technical issues related to electro-mechanical components, electrical systems, and computer hardware using schematics and diagnostic tools
- Support customers with technical troubleshooting support via on-site visits or remote assistance, ensuring quick resolution of issues
- Use hand tools and specialized equipment to perform mechanical repairs on complex office devices
- Maintain detailed service records, including repair logs, maintenance schedules, and parts used for each job
- Collaborate with team members to improve service procedures and share technical knowledge for ongoing skill development
Experience
- Proven experience as a service technician specializing in printer and copier repair or similar field service roles
- Strong knowledge of hardware diagnostics, electrical systems, electro-mechanical components, and computer networking fundamentals
- Hands-on experience with maintenance, repair, and operations (MRO) of office equipment in a customer-facing environment
- Familiarity with OEM (Original Equipment Manufacturer) parts and troubleshooting guides for various brands of printers and copiers
- Ability to interpret schematics, mechanical drawings, and technical manuals accurately
- Demonstrated customer service skills with a focus on technical support for office equipment users
- Mechanical aptitude combined with electrical experience to diagnose issues quickly and effectively
Join us in delivering top-tier technical support that keeps businesses productive! We value energetic professionals who thrive on solving complex problems with precision while providing exceptional customer care. If you’re passionate about technology, mechanical repair, and supporting clients in their daily operations, this is the perfect role for you!
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
