High Bridge Development is a high-end design-build remodeling and construction company specializing in luxury renovations, additions, kitchens, bathrooms, and whole-home remodels throughout the Louisville area. We pride ourselves on craftsmanship, communication, organization, and delivering an exceptional client experience.
We are seeking a highly organized, proactive, and client-focused Project & Client Success Coordinator to support our growing team and help ensure our projects run smoothly from start to finish.
The Project & Client Success Coordinator serves as the communication and organizational hub between homeowners, subcontractors, vendors, and our internal team.
This role is responsible for:
Keeping projects organized
Maintaining proactive communication
Tracking selections and approvals
Assisting with scheduling and logistics
Helping deliver a high-end client experience
The ideal candidate is highly organized, detail-oriented, professional under pressure, and an excellent communicator.
This is a hybrid position involving a combination of:
Serve as a primary point of contact for homeowners throughout projects
Provide proactive updates regarding schedules, milestones, and next steps
Assist clients with selections, approvals, and project documentation
Help maintain a high-touch, concierge-level client experience
Update and maintain project management software (JobTread)
Coordinate schedules with subcontractors and vendors
Track material orders, deliveries, and lead times
Assist with permit and inspection coordination
Organize project files, selections, change orders, and warranties
Prepare and send project updates
Assist with invoicing and change order tracking
Coordinate meetings and walkthroughs
Follow up on outstanding approvals and selections
Help maintain organized systems and workflows
2+ years in project coordination, client service, administration, or construction support
Excellent communication and organizational skills
Ability to manage multiple projects simultaneously
Strong attention to detail
Professional and positive attitude
Comfortable learning construction terminology and processes
Experience with remodeling or construction
Experience with JobTread or similar software
Experience in luxury residential service environments
Competitive salary based on experience
Performance bonuses
Hybrid work environment with flexibility between home, office, and job sites
Cell phone stipend
Vehicle stipend
Paid holidays and PTO
Growth opportunities within a rapidly growing remodeling company
At High Bridge Development, we focus on delivering a premium remodeling experience through communication, craftsmanship, organization, and attention to detail. We are building a team that values professionalism, accountability, and creating exceptional spaces for our clients.
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