Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Full Time
Location: Houston, Texas, United States
Employer Reference: R-281811
Responsibilities:
- Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
- Provides instructions, conducts meetings and communicates performance expectations
- Advises management of employee relations and escalated donor issues
- In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
- Monitors time card reporting procedures, attendance and utilization of overtime
- Conducts error investigations and develop recommendations for process improvement
- Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
- Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
- May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention
Qualifications:
- High school diploma or equivalent vocational or technical training
- Bachelor’s Degree or equivalent combination of education and professional work experience preferred
- Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
Working Conditions
(physical & mental requirements)
Shares information with internal contacts with common desire to reach a solution
Ability to make decisions, which have moderate impact on immediate work unit.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
