JOB
This is mid-level program management and support work involving the direction, analysis, coordination, and monitoring of processes and activities for a complex agency program. The incumbent assists with program planning, evaluation, financial or management analysis, operational review, and program support activities. Work requires specialized program knowledge, independent judgment, strong organizational skills, and the ability to monitor program operations and assist with training or guidance for lower-level program staff.
EXAMPLE OF DUTIES
Examples of work include coordinating and monitoring program activities; assisting with planning, evaluating, and analyzing program operations; reviewing processes, records, reports, and documentation for accuracy and compliance; preparing program reports, correspondence, and related documentation; assisting with operational reviews, management analysis, or program audits; identifying program needs, issues, or areas for improvement; communicating with agency staff, supervisors, and other stakeholders regarding program matters; assisting with training and monitoring the work of lower-level program staff; supporting evening administration operations; and performing related duties as assigned.
SUPPLEMENTAL INFORMATION
Essential functions include coordinating and monitoring assigned program activities; assisting with program planning, evaluation, operational review, and management analysis; reviewing records, reports, forms, and documentation for accuracy and completeness; preparing program correspondence, reports, and related materials; analyzing program processes and assisting with recommendations for improvement; communicating effectively with staff, supervisors, and program stakeholders; providing guidance, training, or work monitoring for lower-level program staff as assigned; maintaining organized records and documentation; supporting evening administration operations on Building 21; following applicable agency policies, procedures, and program requirements; and performing related program management and support duties as assigned.
