Awareness of the guest’s needs and provide assistance to team members as integral part of service
Remove all unused and dirty dishes once finished by the guest in order to maintain a clean table
Assists servers with delivering food to table
Set up and replace covers on tables between seating with clean linen, silver and glassware
Maintains proper housekeeping maintenance of dining area
Polishes silverware and glassware for dining room as trained
Deliver dirty linen to basement storage area
Ensures proper setup breakdown as well as within the scheduled time frame by wait staff
Prepare proper presentation and timing of food and beverages
Notifies management of all problems, complaints, and compliments
Inspect floors to remove all dirty trays and other items from hallways
Organize required amenities to rooms based on amenities sheet from concierge for delivery
Maintain and organize all silverware and glasses, salt and peppers, napkins folded, coffee cups and other various items to ensure proper stock levels
Check and cash handling responsibility
Relay all messages from servers, managers, and host throughout service to the chef on duty to insure all guest expectations are met
Alert manager on duty to taking of breaks or leaving their station for any extended period of time
Adherence to food safety and food handling guidelines