Food Safety & Quality Systems Coordinator
Position Summary
The Food Safety & Quality Systems Coordinator is responsible for supporting the development, implementation, and maintenance of food safety and quality management systems. This role has a strong focus on nutritional labeling compliance, customer portal management, regulatory adherence, and quality systems support to ensure products meet all internal, customer, and regulatory requirements.
Key Responsibilities
Nutritional Labeling & Product Compliance
- Create, review, and maintain accurate nutritional labels in compliance with FDA/USDA and other applicable regulatory requirements
- Verify ingredient statements, allergen declarations, and claims (e.g., organic, non-GMO, gluten-free)
- Collaborate with R&D, procurement, and production teams to ensure label accuracy throughout product lifecycle
- Maintain label approval workflows and documentation control
- Support product development by ensuring regulatory compliance of new and reformulated products
Customer Portal & Documentation Management
- Manage customer-specific portals (e.g., retailer/supplier systems) and ensure timely and accurate data entry
- Upload and maintain product specifications, certifications (GFSI, organic, etc.), COAs, and other quality documents
- Respond to customer requests for information, audits, and documentation
- Track deadlines, updates, and changes required by customer systems
- Ensure consistency and accuracy of data across internal and external platforms
Regulatory Compliance
- Monitor and interpret food safety regulations and labeling requirements (FDA, USDA, CFIA, etc.)
- Ensure facility and products remain compliant with local, state, and federal regulations
- Support regulatory audits and inspections, including preparation of required documentation
- Assist in maintaining compliance with GFSI standards (SQF, BRC, FSSC 22000, etc.)
- Stay current on changes to food laws and industry standards
Quality Systems Support
- Maintain and update quality management system (QMS) documentation, including SOPs, work instructions, and records
- Assist in internal audits, corrective actions (CAPAs), and continuous improvement initiatives
- Support traceability programs, mock recalls, and document control systems
- Participate in supplier approval and qualification programs
- Track and trend quality metrics, complaints, and non-conformances
Cross-Functional Collaboration
- Work closely with Quality, Regulatory, R&D, Operations, and Procurement teams
- Provide training support related to food safety, labeling, and quality procedures
- Assist with preparation for third-party audits and customer visits
Qualifications
Education & Experience
- Bachelor’s degree in Food Science, Nutrition, Microbiology, or a related field
- 2–5 years of experience in food manufacturing, quality assurance, or regulatory compliance
- Experience with nutritional labeling software (e.g., Genesis, ESHA, Nutritionist Pro) preferred
- Experience managing customer portals or retailer systems strongly preferred
Knowledge & Skills
- Strong understanding of food labeling regulations and allergen requirements
- Familiarity with GFSI standards (SQF, BRC, or FSSC 22000)
- Knowledge of Food Safety Modernization Act (FSMA) principles
- Excellent attention to detail and organizational skills
- Strong data management and documentation control skills
- Proficiency in Microsoft Office and database systems
- Ability to manage multiple projects and deadlines
Key Competencies
- Analytical thinking and problem-solving
- Effective communication and collaboration
- High level of accuracy and attention to detail
- Adaptability in a fast-paced manufacturing environment
- Proactive approach to compliance and continuous improvement
Successful candidate must demonstrate strong interpersonal and organizational skills as well as possess good reasoning abilities.
Candidate must be able to work a flexible schedule to ensure the needs of all shift workers are adequately met. Candidate must be active on the production floor.
Salary will be commensurate with experience.
