The Children's Long Term Support (CLTS) Program Specialist is responsible for completing intake and calculating eligibility for children who are referred to the CLTS program, conduct outreach and assessments for eligible/potentially eligible children, and enter children into the Eligibility and Enrollment Streamlining System. This position is responsible for collaborating with multiple systems, internal partners, and community resources. Children's Long Term Support Case Managers or Support and Service Coordinators (SSC)
Support and promote the Mission, Vision and Guiding Principles of the Human Services Department. They perform in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers."
40%- Conduct functional screens and assessments for children. Collaborate with other Human Services Program to improve outcomes for children with disabilities who are in need of services. Provide information, assistance, outreach to families that contact the program for information.
- Complete/Update Functional Screens Follow waiver manual guidelines.
-
Assessments on internal cases for children in out of home placements
-
Connecting case management duties to provide services to children on the wait list and to utilize other supports and resources while they are waiting
-
Monitor and evaluate health and safety needs of children and provide supports that will ameliorate those needs.
-
Respond to client crisis needs to support the individual and families.
-
Assess for suicidal/homicidal risk and make referrals as necessary.
-
Discharge Planning
-
Report Critical Incidents
-
Provide Advocacy and ongoing evaluation of service providers
-
Provide guidance to families on the continuum of care, transition process and guardianship process for transition age youth
20%- Complete required Case Management Documentation
-
Functional and Financial Eligibility to the programs
-
Document contacts with families and collateral partners.
-
Document Critical Incidents and Restrictive Measures
-
Document in Avatar all client related activity
-
Completion of Third Party Administrator (TPA) authorizations
15%- Follow up with children that are in crisis as assigned by Supervisor(s) and/or Program Manager. Collaborates with internal and external partners to assure coordinated care and health/safety needs are being met during the intake/assessment process.-
Gathering and sharing information
-
Supervision
-
Make recommendations about variance requests
-
Assist in the managing of waitlists (Letters to families, CCOP Application, Info to ADRC, Information Sharing as well as Surveys)
15%- Answer phones and emails daily and return phone calls timely. Provide information, assistance, outreach to families that contact the program for information.
5%- Conduct quality assurance on Functional Screens and participate in the review panel for Not Functionally Eligible CLTS Functional Screens. Provide information to other case managers about screen questions.
5%- All other duties as assigned