Job Overview
We are seeking a dedicated and proactive Route Leader to oversee daily operations and ensure exceptional service delivery. The ideal candidate will demonstrate strong leadership skills, effectively manage team dynamics, and maintain high standards of customer satisfaction. This role requires a hands-on approach to problem-solving and the ability to motivate team members while ensuring compliance with company policies.
Responsibilities
- Supervise and coordinate daily activities of the team to ensure efficient operations.
- Provide training and support to team members, fostering a positive work environment.
- Communicate effectively with staff and management regarding operational updates and customer feedback.
- Handle customer inquiries and resolve issues promptly, ensuring a high level of customer service.
- Monitor inventory levels and assist with stock management as needed.
- Perform route driving duties as required, ensuring timely delivery of products.
- Engage in upselling opportunities to enhance sales performance.
- Conduct regular inspections of work areas to ensure safety and cleanliness standards are met.
- Assist in heavy lifting tasks when necessary, demonstrating teamwork and support.
Skills
- Strong communication skills to effectively interact with customers and team members.
- Ability to perform heavy lifting as required by operational needs.
- Basic math skills for inventory management and sales transactions.
- Experience in route driving or commercial driving is a plus.
- Excellent organizational skills for managing multiple tasks efficiently.
- Proven ability in upselling products or services to enhance customer experience.
- A background in militarized environments is beneficial but not mandatory.
- Strong commitment to providing outstanding customer service at all times.
Join our team as a Shift Leader where your leadership will make a significant impact on our operations and customer satisfaction!
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Heavy lifting: 2 years (Required)
- Customer service: 2 years (Required)
Language:
Work Location: On the road
