This is a non-permanent appointment expected to last through June 30, 2027.
Join Us as a Organizational Change Management Lead
Are you passionate about driving meaningful change and fostering a culture of improvement? The Washington State Department of Revenue is seeking a visionary and passionate change agent to join our Office of Efficiency and Accountability as a Organizational Change Management (OCM) Lead. This is a unique opportunity to shape agency-wide initiatives, empower teams, and make a lasting impact for the citizens of Washington.
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
Candidate screening will begin as early as August 19, 2026, and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicant's advantage to submit materials as soon as possible.
The required qualifications are key competencies that you can successfully demonstrate through any combination of experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies listed below:
Demonstrated ability to develop, coordinate, and implement organizational change management plans and strategies, gained through progressive experience leading complex business, process, or technology change initiatives.
Proven ability to assess organizational impacts and readiness for change by applying analytical skills such as gap analysis, impact assessment, or root cause identification developed through professional project or organizational development work.
Progressive experience coaching and mentoring leaders, supervisors, and staff through periods of change, including the ability to provide guidance on resistance management and adoption strategies, gained through leading change activities on complex organizational initiatives or supporting managers and sponsors during project implementations.
Proven ability to design, develop, and deliver training and facilitation sessions on organizational change concepts, tools, and methodologies, gained through leading workshops, training programs, or structured group activities.
Demonstrated ability to produce clear, accurate, and audience appropriate written and verbal communications, evidenced by experience preparing professional reports, presenting information, or adapting communication styles to complex topics.
Proven ability to use facilitation tools, methods, and meeting technologies (such as Microsoft Suite, Visio, and virtual collaboration tools) to guide discussions, build rapport, and achieve group outcomes in both in person and virtual environments, obtained through experience planning and facilitating structured meetings, workshops, or collaborative sessions in hybrid work settings.
Demonstrated ability to manage workload, balance competing priorities, and meet deadlines in a hybrid professional office environment, gained through experience adjusting work schedules to meet business demands.
Demonstrated ability to build and maintain professional relationships with diverse internal and external groups and individuals, gained through work requiring frequent communication and customer focused interaction.
Equity Competencies:-
The ability to take action to learn and grow.
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The ability to take action to meet the needs of others.
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Uses an equitable and inclusive approach.
Learn about our Core Equity Competencies to understand the foundational skills, mindsets, and approaches we value and cultivate in our workforce
Preferred qualifications include:
Eight years of professional experience in one or more of the following areas: communications, organizational change management, conducting research, conducting business analysis and developing requirements,
OR
A bachelor’s degree in business administration, public administration, health administration, communications, social sciences, or a related field AND four years of qualifying professional experience as described above.
To apply:
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Complete the online application in detail.
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Attach a letter of interest explaining your interest in the position and how you meet the competencies listed.
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Attach a current resume.
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Include three or more professional references with current contact information.
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Provide an example of a project you worked on that includes:
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What was your role in the project?
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What OCM deliverables were you responsible for?
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What was the outcome.
Note- Failure to attach requested documentation may result in removal from the competitive process.
To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attachment.
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at
[email protected] or give me a call (360) 704-5738.
